Return Policy

If you are unhappy with your purchase, please let us know and we will gladly accept returns within 30 days of purchase.
  • All items must be in their original condition and in their original packaging
  • Custom sized filters and HEPA Filters are not eligible for returns
  • Returns will be refunded in the original method of payment minus a flat rate fee of $9.50
  • Orders over $250 are subject to a restocking fee of 10%
Email us at support@factorydirectfilters.com, please include your order number and reason for return.